Partnering to achieve better health outcomes

As a health care system, your priority is always achieving the best patient outcomes and patient satisfaction, but you also need to keep your business running smoothly. At Sterling Specialty Pharmacy, we’ve developed a program that eases the administrative burden you face in delivering pharmacy services.

Efficient and effective administration.

Our dedicated team completes the Prior Authorization (PA) and appeals process, saving your staff time and getting your patients their medications quickly. If for some reason—such as a payor mandate—we have to transfer a prescription out, we will still complete the PA and appeals process to keep your patient informed and to prevent your staff from having to work with multiple pharmacies.

Tailored patient services.

Each patient—and each care setting—is unique. We tailor our services to fit your processes and systems so the experience is seamless for you and your patient. This level of customization enables us to proactively address any issues that might arise, and provide the highly personalized level of patient care that has distinguished Sterling pharmacies for more than half a century. 

Driven by an independent spirit.

Sterling Specialty Pharmacy has a heritage of independence and an unwavering commitment to patient care. While some Pharmacy Benefit Managers (PBMs) and payer-owned health systems can be forced, or incentivized, to self-refer to their own pharmacies—regardless of what is needed to provide the best patient care—we will always put patients’ best interests and health first. It is one of the many ways we live our purpose of Building Healthier Lives Through Caring Relationships.

Sterling Specialty is committed to providing your patients and providers with the support, guidance, communication, and insight they need to navigate the most challenging specialty medication regimens. You can depend on us every step of the way.